Help centre

Support

Answers for membership, referrals, earnings, withdrawals and account access.

Channels

Where to get help

Pick the route that matches your question.

Membership, campaign, billing and refund questions.

Guides for models, workflows, exports and integrations.

Multi-factor devices, recovery codes and active sessions.

Common topics

Four areas cover the majority of tickets we receive.

Billing

Upgrades, campaign seat availability, tier changes and invoices.

Rewards

Missing bonuses, level attribution and unlock requirements.

Payouts

Pending confirmations, wrong network, minimum amounts and fees.

Security

Lost multi-factor device, recovery code use and session revocation.

Include your workspace email and what you expected to happen — it gets you a faster, more specific answer.